Introduction

This document collects many of the job functions needed to run a simulation center.  The purpose of this list is to act as a “checklist” for building job descriptions.

Short Descriptions

The Administrative Director is responsible for planning and implementing the major programs of simulation training and the overall flow of operations in the center. The Director will report to and support the Medical Director with general business and administrative services including business planning, market research, promotion of the Center, development of business opportunities, preparation of the budget,  procurement planning, schedule planning, and supervision of the Center Manager.

The Operations Manager of the Simulation Center is responsible for the day to day operations of the center. The Operations Manager will report to and support the Administrative Director with operations services including input to the budget,  equipment and supplies procurement, scheduling of departments and users, supervision of simulation technicians and supervision of  medical training.

The Technology Specialist of the Simulation Center is responsible for the day to day operation of all equipment in the center along with logistics and maintenance of that equipment.  Assist simulation center manager and others in the day-to-day operation and strategic development of a high fidelity medical simulation environment focused on medical training.

Job Function List

( This list has more administrative functions at the top progressing to specific activities at the bottom. )

 

1.        Develop, update and implement the business plan.

2.        Develop the annual budget and staffing plans.

3.        Perform market research to understand current practices in medical simulation training.

4.        Develop, update and implement the operational, marketing, sales and quality plans.

5.        Independently plan and implement special projects.

6.        Organize and hold periodic meetings for staff and appropriate external groups which have substantial training activity.

7.        Develop inventory policies to insure that levels are maintained in a cost effective way.

8.        Develop inventory control procedures to monitor supply levels, allocate costs accurately, and ensure supplies are on hand when needed.

9.        Coordinate the scheduling of training programs among users by working with department leadership to establish high level priorities and maximize operational time.

10.     Develop data collection and record keeping procedures to evaluate student learning that comply with standards for medical training.

11.      Keep current on changes in record keeping requirements from different organizations and agencies to ensure that standards are updated appropriately.

12.     Develop data collection and record keeping procedures to evaluate training method effectiveness and the performance of the medical teaching staff.

13.     Oversee and support the development of course curricula with appropriate staff. Standardize curriculum development and documentation as much as possible.  Support development with technical knowledge of the Simulation Center capabilities and procedures to ensure that curriculums are accurate and appropriate.

14.     Support the development of instructor training methods.

15.     Coordinate facility improvements and new equipment deployment.

16.     Monitor equipment safety and performance testing and certification.

17.     Lead staffing efforts and conduct interviews to hire new employees for needed roles.

18.     Coach and develop staff across functional areas so that absences or vacancies do not idle the Simulation Center.  Coach staff on professional development.

19.     Conduct annual staff performance reviews.

20.     Supervise Managers ensuring that all work meets deadlines and standards for quality and accuracy.

21.     Manage the financial expenditures of the Center.

22.     Obtain bids, and make purchasing decisions within delegated authority.

23.     Support the development and writing of generated grants.

24.     Conduct tours of the facilities.

25.     Promote training services to external healthcare and emergency response organizations.

26.     Provide lectures and demonstrations for professional simulation associations and local agencies.

27.     Develop relationships with medical equipment and pharmaceutical vendors to gain their support to supply goods and services in support of medical training.

28.     Perform periodic reviews of programs and write summary reports.

29.     Report budget and other operational variances and develop options to correct negative variances.

30.     Audit student records to ensure that standards are met.

31. Provide summaries of operational expenses, class attendance, equipment usage and equipment repair as input to annual plan development.
32. Provide feedback from trainees and instructors concerning acceptability of facilities and equipment for training needs and market planning.
33. Accept leadership role in planning and executing special projects.
34. Coach and cross train staff across functional areas so that absences or vacancies do not idle the Simulation Center.
35. Organize and hold periodic meetings for the staff and appropriate external groups to coordinate training activity.
36. Organize the placement of equipment and supplies in storerooms.  Create sign-out sheets and other record keeping methods to track inventory location and level.
37. Supervise preventive maintenance of equipment according to manufacturers' recommendations. Monitor scheduled maintenance to ensure that equipment is operational. Work with manufacturers or vendors to correct equipment deficiencies in order to minimize down time.
38. Research vendors for supplies and equipment, obtain bids, and make purchasing decisions within delegated authority. Refer purchasing decisions above delegated limits to the Administrative Director.
39. Manage inventory levels.
40. Supervise technicians and support staff, ensuring that all work meets deadlines and standards for quality and accuracy.
41. Coordinate the scheduling of training among users. Develop a training calendar and reservation process. Work with department leadership to establish priorities and maximize operational time.
42. Maintain records of student medical training according to approved policies.
43. Support the preparation and writing of grants.
44. Collect data to support research grants and commercial projects.
45. Prepare project reports.
46. Support the development of course curricula. Support development with technical knowledge of the Simulation Center capabilities and procedures to ensure that curriculums are accurate and appropriate.
47. Develop technical proficiency with all aspects of the operation, maintenance, support, trouble-shooting, and repair for all equipment in order to back up the technicians.
48. Act as point of contact with the equipment manufacturers for trouble-shooting equipment and systems problems.
49. Direct hardware and software updates provided by equipment and software suppliers.
50. Assist with the operation of the simulators in training sessions when required.
51. Demonstrate and teach technical aspects of operating simulators to faculty members and others.
52. Provide orientation of faculty, medical students, and residents to principles of simulation training and debriefing techniques, and provide faculty with related literature.
53. Support the short-, intermediate-, and long-term teaching, research, and revenue-generating goals of the Center.
54. Act as a traveling technical expert in simulation and provide lectures and demonstrations to professional associations.
55. Provide summaries of records to support monthly and annual operations reports.

56.     Provide data concerning operational expenses, class attendance, equipment usage and equipment repair to the center manager as input to annual plan development.

57.     Provide feedback to the center manager from trainees and instructors concerning acceptability of facilities and equipment for training needs.

58.     Accept leadership role in planning and executing special projects.

59.     Move equipment and supplies into and out of storerooms.  Fill out sign-out sheets and other record keeping documents to track inventory location and level.

60.     Monitor equipment performance to ensure that equipment is operational. Perform preventive and corrective maintenance of equipment according to manufacturers' recommendations. Work with manufacturers or vendors to correct equipment deficiencies in order to minimize down time.

61.     Research vendors for supplies and equipment; obtain bids.

62.     Maintain records of student medical training according to approved policies.

63.     Support the preparation and writing of grants.

64.     Collect data to support research grants and commercial projects.

65.     Prepare project reports.

66.     Support the development of course curricula. Support development with technical knowledge of simulator and medical device, operation and procedures to ensure that curriculums are accurate and appropriate.

67.     Develop technical proficiency with all aspects of the operation, maintenance, support, trouble-shooting, and repair for all equipment in order to back up other technicians.

68.     Install original hardware and software plus updates provided by equipment and software suppliers.

69.     Assist with the operation of the simulators in training sessions when required.

70.     Demonstrate and teach technical aspects of operating simulators to faculty members and others.

71.     Act as a technical expert in simulation and provide lectures and demonstrations to professional associations.

SKILLS LIST

·        Broad senior management experience that includes: planning, budgeting and accounting, marketing of health services, supervision of personnel.

·        Computer competency with Microsoft Office, internet skills

·        Procurement and resource management

·        Ability to work as a team member and build collaborative relationships as a team leader.

·        Organizational and communication skills, both Written and oral.

·        Supervision of personnel

·        Understanding of medical clinical practices.

·        Understanding of basic hospital facility utilities

·        Significant demonstrated experience in computer use, setup, troubleshooting, and maintenance. Preferred experience and skills with Window operating systems, WinXP, Linux, Apple OS and Internet Protocols.

·        Ability to learn and master proprietary software.

·        Understanding of analog and digital audio-visual equipment.

·        Understanding of mechanical and electromechanical systems used in robotics.

·        Understanding of hospital medical equipment, both electronic and mechanical.